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Experimentation

CRO maturity & organization audit

Structure your CRO organization

Assess your processes and governance, structure a smooth organization and accelerate your experimentation culture.

They trust us+70 clients

  • L'Oréal
  • Canal+
  • Sephora
  • Chaumet
  • Renault Group
  • Salomon
  • TAG Heuer
  • Etam
  • Shiseido
  • Yves Rocher
  • Byredo
  • Jardiland
  • Hiscox
  • Fursac
  • Cegid
  • Bricomarché
  • Gamm vert
  • agnès b.
  • A.P.C.
  • Monte-Carlo Société des Bains de Mer
  • RAJA
  • Mouratoglou Academy
  • Alptis
  • OGF

The need

What you tell us

« I want to know where my CRO organization stands: roles, process, governance, with a clear path to move up to the next level. »
  • « I want to structure my CRO organization »
  • « I want to accelerate, my CRO has plateaued »
  • « I want to clarify roles (RACI) »
  • « I want a maturity roadmap »

Our response

  • One-on-one interviews with key stakeholders
  • Organizational benchmark and recommendations
  • Co-built process and RACI workshop

The principle

Where does your CRO organization stand, and how to move to the next level

Illustration of the principle, without client data.

Roles, processes, governance: the audit maps every dimension of your organization and sets the level to reach.

  • Today
  • Target

Method

Our method in 5 steps

Our stance

From observation to trajectory

From interviews to co-built processes, we map out your organization's CRO maturity trajectory and the 90-day action plan.

  • Interviews
  • RACI
  • 3-year trajectory
Talk to an expert
  1. Step 01 : Scoping

    Identification of key stakeholders in your company and preparation of a tailored interview guide.

    • Identification of 5 to 7 key people
    • Building the interview guide
    • Slot scheduling
    • Alignment with the sponsor
  2. Step 02 : Interviews

    One-on-one interviews with your product, marketing and tech teams to gather field verbatims and identify friction points.

    • Individual interviews of about 1 hour
    • Collection of field verbatims
    • Maturity grid by pillar
    • Logged weak signals
  3. Step 03 : Analysis & recommendations

    Analysis of feedback, benchmark of your organization and the ability to compare your organizational scenarios.

    • Verbatim analysis
    • Benchmark and organizational recommendations
    • Maturity scoring by pillar
    • Friction points and root causes
  4. Step 04 : Process workshop

    Co-construction of your future work processes and delivery of a clear RACI.

    • Co-building of processes
    • Delivery of a RACI
    • Arbitration of roles and governance bodies
    • Organizational quick wins
  5. Step 05 : Reporting

    Presentation of key insights to management and definition of a three-year maturity trajectory.

    • Presentation of insights
    • 3-year maturity roadmap
    • Milestones and success conditions
    • 90-day action plan

Customer reviews

Ce qu'en disent nos clients

  • Salomon

    In response to strong acceleration and internal transformation, we established a partnership with Welyft to evolve our CRO experimentation program. Their expertise helps us increase our execution speed and scale through hybrid technical and organizational support. This hybrid support is a true lever for strengthening collaboration between IT and business.

    • CRO Organization
    • Tool : Dynamic Yield

    Margaux Motta

    E-commerce Performance Merchandiser

Deliverables

What you get

  • Maturity diagnostic

    Strengths, friction points, field verbatims.

  • Proposed organization

    Scenarios, roles and governance.

  • RACI

    Responsibilities co-built in a workshop.

  • 3-year roadmap

    Maturity growth milestones.

Who is it for?

Who is this offer for?

  • CRO organization already launched but plateauing
  • Replatforming or reorganization context
  • Sponsor: Digital Director, Head of CRO, CIO

To go further

Articles by our experts related to this offer.

All our articles

To go further

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Start by knowing where you stand.

Measure your maturity in a few minutes, or speak directly to an expert.