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TrainingPartner agency

Bazaarvoice training: make your teams self-sufficient

Welyft, a Bazaarvoice partner agency, trains your teams on Bazaarvoice using your own account. The goal: turn customer reviews into a conversion lever managed in-house.

Format
In-house
Format
In-person or remote
Levels
Beginner and advanced
Funding
OPCO funding possible

What the Bazaarvoice training covers

A program built on your account and your real use cases. Each module alternates between demonstration, hands-on practice on your instance and practical exercises.

  1. Review collection and sampling
  2. Moderation
  3. Displaying reviews and ratings on your pages
  4. Syndication and analysis of customer content
  5. Visibility of reviews in AI engines (Authentic Discovery API, Google)
Interface Bazaarvoice : module notes et avis, répartition des étoiles et avis client

Who it's for

  • E-commerce teams managing product reviews and ratings
  • Customer service teams in charge of moderation and responses
  • CRO teams testing review displays
  • Marketing teams leveraging customer content

Formats

In-house, on-site or remote, in small groups. A beginner level to get started, an advanced level for teams already using Bazaarvoice who want to gain rigor and governance. Duration and structure are tailored to your goals.

Prerequisites

Active access to Bazaarvoice. If the tool isn't in place yet, we start with its deployment: see our Bazaarvoice support.

What you get

  • Programme personnaliséConstruit après un échange de cadrage sur votre maturité et vos usages.
  • Support de formationSlides et fiches pratiques Welyft, avec nos checklists.
  • Atelier sur vos casUn cas réel de votre périmètre traité pendant la session.
  • Suivi post-formationUne session de questions-réponses quelques semaines après la formation.

Frequently asked questions

La formation Bazaarvoice est-elle certifiante ?

Welyft délivre une attestation de formation. Les certifications de l'éditeur, quand elles existent, restent délivrées par Bazaarvoice ; nous préparons vos équipes à les passer.

La formation est-elle finançable ?

Oui, une prise en charge par votre OPCO est possible, sous conditions. Contactez-nous pour vérifier votre éligibilité.

Peut-on former des profils techniques et métier ensemble ?

Oui, c'est même recommandé. Le programme est découpé en modules pour que chaque profil suive ce qui le concerne.

Faut-il déjà utiliser Bazaarvoice ?

Un accès actif est nécessaire pour manipuler. Sinon, nous commençons par le déploiement de l'outil puis enchaînons sur la formation.

Tool training

Train your teams on other tools

Welyft trains teams on the tools it deploys and operates for its clients. Each training takes place on your account, with your real use cases.

Let's train your teams on Bazaarvoice.

Talk to a Welyft expert, or first measure your maturity in just a few minutes.